Protecting your personal information is our top priority. Learn how crlckex collects, uses, and safeguards your data — all explained in plain, straightforward English.
Every piece of your data at crlckex is stored with the highest level of security. Learn about our six core pillars of data protection.
At crlckex, all your data is protected with 256-bit SSL encryption. Our bank-grade security ensures your information never falls into the hands of any third party.
Your personal data is stored on secured servers, accessible only to authorized personnel for specific purposes — a strict internal policy at crlckex.
Crlckex never sells your personal data. Sharing information with marketing companies or data brokers is strictly prohibited — that is our firm commitment.
Identity documents and records submitted during the KYC process are kept strictly confidential and are used solely for identity verification and fraud prevention.
The crlckex mobile app and website support two-factor authentication (2FA). Use OTP and biometric protection to prevent unauthorized access to your account.
You always have the right to know how your data is being used. crlckex never uses your data for any undisclosed purpose.
Important: By using crlckex.pro, you are considered to have accepted this Privacy Policy. Please read the full policy carefully.
Crlckex (crlckex.pro) is a trusted online gaming and betting platform in Bangladesh. Keeping your personal information safe while you use our services is our top priority. This Privacy Policy ("Policy") clearly outlines how crlckex collects, uses, and protects your data.
We believe privacy is a fundamental right. Whether you're opening an account, playing a game, or getting in touch with us at crlckex — your information is handled with the utmost care at every step. We never treat your data as a commodity.
This Privacy Policy applies to all users of the crlckex.pro website, mobile application, and related services. Whether you access our platform from Bangladesh or anywhere else in the world, this policy applies equally to you.
Crlckex follows international best practices in data protection. We operate in accordance with GDPR-inspired principles — modelled on Europe's most rigorous data protection legislation.
✅ Our Commitment: crlckex will never sell, rent, or use your information for unauthorized purposes with any third party.
Crlckex only collects information that is necessary to provide our services. We never ask for excessive or irrelevant data.
| Data Type | Purpose | Required? |
|---|---|---|
| Full Name | Identity Verification & Account Creation | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Email Address | Account Verification | Yes |
| Residential Address | KYC Verification | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
When you browse or play on crlckex, the following information may be collected automatically:
Please Note: crlckex will never ask for your password or full payment details over phone or chat. Treat any such request as suspicious immediately.
Crlckex uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to your account or our services.
Your Controls: You can opt out of promotional emails or SMS at any time — through your account settings or by emailing [email protected].
Crlckex treats your privacy with the highest respect. We do not share your information with anyone except in the following limited circumstances:
⚠️ Warning: Be cautious if anyone claiming to represent crlckex asks for your personal information. Only reach out through our official channel at [email protected].
The crlckex website and app use cookies and similar technologies to enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Deleted at end of session |
| Preference Cookies | Remembering your language and theme preferences | 1 Year |
| Analytics Cookies | User Behavior Analytics | 6 Months |
| Security Cookies | Fraud and Bot Detection | 30 Days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features. Most modern browsers offer built-in cookie management tools.
Tips: When you first visit crlckex, a cookie consent banner will appear. From there, you can directly accept or reject cookies based on your preferences.
Crlckex does not retain your data longer than necessary. Once a specific purpose has been fulfilled or a legal obligation has expired, your information is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account data (active accounts) | For the duration of active account |
| Account Information (upon closure) | 5 years after account closure |
| Transaction Records | 7 years (as required by financial regulations) |
| KYC Documents | 5 years after account closure |
| Customer support chat logs | 2 Years |
| Marketing Preferences | Until opt-out |
Once the designated retention period expires, data is securely deleted in a manner that makes recovery impossible. Digital data is erased using cryptographic deletion methods, and physical documents are destroyed by shredder.
Every registered member at crlckex has the following rights over their personal information. Contact us to exercise any of these rights.
You may request to see what information crlckex holds about you.
You may request corrections to any inaccurate or outdated information at any time.
In certain circumstances, you may request that your data be deleted.
You may request that we stop using your data for a particular purpose at any time.
You may request a download of your data to transfer it to another platform.
You may object to marketing communications or profiling at any time.
How to Exercise Your Rights: To exercise any of the rights listed above [email protected]. We typically respond to all requests within 30 business days.
Crlckex uses industry-leading technology and processes to keep your data secure.
In the event of a data breach, crlckex will notify all affected members via email and SMS within 72 hours, while taking immediate steps to minimize any damage.
✅ Our Security Credentials: crlckex regularly conducts penetration testing through independent third-party security experts and adheres to international cybersecurity standards.
Crlckex is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
If we become aware that anyone under the age of 18 has opened an account on crlckex, the account will be immediately closed and all associated data permanently deleted.
⚠️ A note for parents: If your child has created an account on crlckex, please contact [email protected] immediately. We will take prompt action.
Crlckex reserves the right to modify or update this Privacy Policy as needed. We are committed to full transparency whenever changes are made.
All previous versions of our Privacy Policy are kept on record. To request a copy of an earlier version, please contact us at [email protected].
Tip: Please review this page periodically. We always want you to be fully informed about our policies.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. crlckex is always here to help.
✅ Our Commitment: Your privacy is our top priority. crlckex is committed to always being transparent, responsible, and by your side.
Your data is secure, your gaming is safe. Join the millions of trusted members across Bangladesh — sign up today.