Crlckex Terms & Conditions — Clear, Simple & in English

Crlckex (bundles crlckex.pro) is an online gaming and betting platform based in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between crlckex and its users ("Members") and take effect from the moment you begin using the platform.

Crlckex offers Sports Betting, Live Casino, slots, fish games, bingo, and a wide range of other gaming services on its platform. Additional specific terms may apply to each service and are considered supplementary to these general terms and conditions.

1.1 Applicability of Terms & Conditions

These terms and conditions apply to the crlckex.pro website, mobile application, and all crlckex services. By using any crlckex product or service, you automatically become subject to these terms and conditions.

1.2 Language & Interpretation

These Terms & Conditions are published in Bengali. In the event of any dispute, the Bengali version shall be considered the definitive document. Where any ambiguity arises in the interpretation of a clause, crlckex's interpretation shall be deemed final.

To use crlckex, you must create a valid personal account. Providing accurate and truthful information during the registration process is mandatory.

2.1 Information Required for Registration

• Full Name (as it appears on your National ID or Passport)
• Date of Birth (must be 18 years of age or older)
• Active Bangladeshi mobile number
• Valid email address
• Current Residential Address

2.2 Single Account Policy

Each individual may register only one account. If multiple accounts are found under the same name, all accounts will be suspended and all bonuses will be forfeited. crlckex uses advanced technology to detect duplicate accounts.

2.3 KYC Verification

Crlckex may verify your identity at any time. The following documents may be requested as part of the KYC (Know Your Customer) process:

• Scanned copy of National ID or Passport
• Recent utility bill or bank statement (for address verification)
• Payment method verification documents

The minimum age to participate on crlckex is 18 years. Creating or using an account on behalf of a minor is strictly prohibited. This is one of the most important provisions in these Terms & Conditions.

3.1 Age Verification

Crlckex reserves the right to verify a member's age at the time of registration and during the withdrawal process. If any account holder is found to be under 18, the account will be immediately closed and the balance will not be refunded.

3.2 Geographic Restrictions

Crlckex primarily serves individuals residing in Bangladesh. Accessing the platform from a restricted region is a violation of these Terms & Conditions. Attempting to bypass geographical restrictions using a VPN or proxy is strictly prohibited and may result in account termination.

Crlckex accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

4.1 Minimum & Maximum Deposit

• Minimum Deposit: ৳200 (two hundred taka)
• Maximum Daily Deposit: Determined by account level
• Deposits are generally processed instantly
• Bank transfers may take up to 24 hours to process

4.2 Deposit Terms & Conditions

• Deposits must be made only from a payment account registered in your own name
• Deposits made through a third party are strictly prohibited
• Using credit card funds or borrowed money for gaming is considered irresponsible behaviour
• Crlckex does not charge any service fee on deposits

Crlckex is committed to paying out members' winnings promptly. The withdrawal process is handled transparently and securely.

5.1 Withdrawal Terms & Conditions

• Minimum Withdrawal: ৳500 (five hundred taka)
• Withdrawals can only be made from verified accounts
• Most withdrawals are processed within 15 to 30 minutes
• Complex verifications may take up to 24 hours
• Withdrawals can only be made to the same payment method used for the deposit

5.2 Withdrawal Process

1. Log in to your account and navigate to the Withdrawal section
2. Select the amount and payment method
3. Confirm with your OTP or PIN
4. Crlckex will process the verification and transfer the funds

5.3 Reasons for Withdrawal Cancellation

Withdrawals may be suspended or cancelled in the following circumstances:

• If KYC verification is incomplete
• If the wagering requirement for the bonus is not met
• If suspicious activity is detected on the account
• If there is evidence of multiple account usage

Crlckex offers a variety of bonuses and promotional offers. Each bonus comes with its own specific terms and conditions that must be read before acceptance.

6.1 Welcome Bonus

New members may receive a special welcome bonus on their first deposit. The following conditions apply to this bonus:

• This bonus applies once to the first deposit only
• A minimum deposit amount is required to claim a bonus
• The wagering requirement must generally be met within 30 days
• Bonus balances cannot be transferred to another account

6.2 Wagering Requirement

Every bonus comes with a wagering requirement. For example, if the bonus amount is ৳1,000 and the wagering requirement is 20x, you must place a total of ৳20,000 in bets before making a withdrawal.

6.3 Bonus Cancellation Conditions

• Using a bonus on prohibited games will result in the bonus being voided
• Any attempt to claim bonuses from multiple accounts will result in all bonuses being cancelled
• Bonuses will expire if the wagering requirement is not met within the specified time period

All betting and gaming activities on crlckex are conducted in accordance with specific rules that apply equally to all members.

7.1 Betting Limits

• The minimum bet amount starts from ৳10 per bet
• The maximum stake per bet varies depending on the game and market
• Placing multiple bets on the same event is permitted
• The maximum payout limit is specified individually for each game

7.2 Outcomes & Dispute Resolution

All game outcomes are determined by automated systems or live dealers. If a game is interrupted due to a technical issue, the bet amount will be refunded. In the event of a dispute, crlckex's system logs shall serve as the definitive record.

7.3 Ensuring Fair Play

All games on crlckex are audited by third-party auditors and RNG (Random Number Generator) certified. If any game is found to be manipulated, the associated account will be permanently closed.

To maintain a fair and honest environment on crlckex, the following activities are strictly prohibited:

• Money Laundering: Using the platform to launder illegal funds
• Collusion: Colluding with other players to manipulate game outcomes
• Bot Usage: Betting via automated software or bots
• Bonus Abuse: Using multiple accounts to exploit the bonus system
• Hacking: Attempting to interfere with or compromise the platform's security systems
• False Information: Using forged documents or a false identity during registration or verification
• Use of Another Person's Account: Accessing another person's account without authorization

Crlckex reserves the right to suspend or permanently close an account under the following circumstances:

9.1 Grounds for Account Suspension

• During investigation of an alleged Terms & Conditions violation
• If KYC verification documents are not submitted
• If unusual activity is detected on the account
• In the event of a security threat or risk of a cyberattack

9.2 Account Closure by Member

Any member may close their account at any time by contacting customer support. Please ensure all valid balances are withdrawn before closing your account. Reopening a closed account requires approval from the relevant authority.

9.3 Inactive Account Policy

An account will be considered inactive if there has been no activity for 12 consecutive months. A monthly maintenance fee may apply to inactive accounts. Members with inactive accounts will be notified in advance via email and SMS.

Crlckex believes gaming should be an enjoyable form of entertainment — and we're committed to ensuring it stays that way. Responsible gaming is our highest priority.

10.1 Self-Regulation Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Limit: Set a time limit for continuous gaming sessions
• Loss Limit: Set a maximum loss limit for a defined period of time
• Self-Exclusion: Exclude yourself from the platform for a set period of time
• Reality Check: View a summary of your session activity at set intervals

10.2 Support & Guidance

If you feel that gaming is having a negative impact on your daily life, please reach out to our customer support team. We will help connect you with professional counselling services. To learn more about responsible gaming, visit our Responsible Gaming view page.

Crlckex places the highest importance on protecting members' personal information. We use SSL encryption and advanced cybersecurity technology to keep your data safe.

11.1 Data Collection & Use

We only collect information necessary to provide our services. Your data is never sold to third parties. For more details, please read our Privacy Policy read.

11.2 Cookie Policy

Crlckex uses cookies on its website to enhance the user experience. Cookies can be managed through your browser settings; however, disabling cookies may cause certain features to stop working.

Crlckex reserves the right to modify these Terms & Conditions at any time. Members will be notified of significant changes via email and SMS in advance.

12.1 Notice of Changes

• For minor changes, 7 days' prior notice will be given
• A 30-day notice will be given for any major changes
• Continued use of the platform after a notice has been issued will be considered acceptance of the updated terms

12.2 Contact

If you have any questions or comments regarding these terms and conditions, please contact us:

• 📧 Email: [email protected]
• ⏰ Support Hours: 24/7 (seven days a week)
• 💬 Live Chat: Log in to the platform and chat with us directly